Jake R., headshot
Jake R., headshot
Jake R., headshot

"In the AI-first world, the difference between market leadership and 'automated chaos' is intentional design. My mission is to replace reactive complexity with strategic clarity, building high-performing products and the systems that create them."

- Jake

- Jake

Jake R.

Sr. Product Designer & Design Leadership Coach

Sr. Product Designer & Design Leadership Coach

Verified Product Design

Previously at

Memetic Design Lab, TD Bank, OneSpring

Portland, Maine

Eastern Time (ET)

Member since 2022

Expertise

Product & Experience

User Experience (UX)

Systems Thinking

Product Design

Organizational Design

AI Ethics

Change Management

Team Building

Executive

Product & Experience

User Experience (UX)

Systems Thinking

Product Design

Organizational Design

AI Ethics

Change Management

Team Building

Bio

I work with Design Leaders at fast-growing tech companies who are facing a painful paradox: their teams are busier than ever, but their impact feels stuck. They're shipping pixels, closing tickets, and burning out—but the big, needle-moving strategic work isn't getting done.

Their teams are trapped in "Automated Chaos"—using powerful tools and talented people to amplify existing dysfunctions. The result is a design culture of frantic activity but little strategic influence.

As a Design Leadership Coach and Advisor, I help leaders move their teams from chaos to clarity. I don't just give advice; I partner with you to redesign the underlying "operating system" of how your design team works. My job is to help you install a culture of focus, intention, and sustainable innovation.

My work focuses on three key areas:

1. Strategic Influence: I help you elevate the design function, ensuring your team's work is perfectly aligned with business strategy and that you have a powerful voice in the C-Suite.

2. System Design: I help you redesign your team's core rituals—design critiques, planning sessions, and cross-functional collaboration—to eliminate friction and create effortless momentum.

3. Team Coaching: I coach your emerging design leaders and managers, leveling up their skills so the new, intentional culture thrives.

"In the AI-first world, the difference between market leadership and 'automated chaos' is intentional design. My mission is to replace reactive complexity with strategic clarity, building high-performing products and the systems that create them."

- Jake

- Jake

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